This website is operated by Angus Fraser trading as GrenadeFPV ("we", "us", "our").

We provide FPV cinematography, commercial video production, roof surveys, and related aerial capture services.

For data protection queries, contact us at [email protected].

We may collect and process the following information:

• Contact details you submit via our contact form, quote request form, or feedback form (name, email, phone, company, project details).
• Technical data such as IP address, browser type, and basic server logs when you visit the site.
• Location information you enter for quote travel estimates (processed via Google Maps when configured).
• Business contact details we record for legitimate outreach to prospective clients (organisation name, role, email, and related notes).
• Admin authentication data for secured areas of the site (session tokens and, if enabled, WebAuthn passkey credentials).

We use personal data to:

• Respond to enquiries and prepare quotes.
• Deliver services you have requested and manage client relationships.
• Review and publish approved client feedback on the website.
• Send relevant business communications where we have a lawful basis to do so.
• Operate, secure, and improve the website.
• Meet legal, tax, and accounting obligations.

Depending on the activity, we rely on:

• Contract — to respond to your request and deliver services you ask for.
• Legitimate interests — to operate our business, follow up on enquiries, and conduct targeted B2B outreach to relevant prospects where appropriate.
• Consent — where you have clearly agreed (for example, optional marketing or feedback publication).
• Legal obligation — where we must retain records for compliance.

We may store business contact details for segmented outreach (for example hotels, roof survey prospects, or industrial sites).

We aim to contact only relevant business addresses and will honour opt-out requests promptly. Contacts marked as do-not-contact are excluded from exports and future mail shots.

You can ask us to stop contacting you at any time by emailing the address above.

We do not sell your personal data. We may share limited data with:

• Hosting and infrastructure providers that help us run the website and database.
• Cloudflare R2 (or equivalent) for media storage when configured.
• Google Maps Platform for location search and distance estimates on quote requests.
• Professional advisers where required (for example accountants or lawyers).

We keep enquiry and quote data for as long as needed to manage the relationship and for a reasonable period afterwards (typically up to six years for business records where appropriate).

Marketing prospect records are reviewed periodically and removed or suppressed when no longer relevant or when you object.

Server logs are retained for a short operational period unless needed for security investigation.

Under UK data protection law you have rights including:

To exercise these rights, email us at the address above. You may also complain to the Information Commissioner's Office (ICO) at ico.org.uk.

• Access — request a copy of personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — ask us to delete your data in certain circumstances.
• Restriction — ask us to limit how we use your data.
• Objection — object to processing based on legitimate interests, including direct marketing.
• Data portability — receive certain data in a structured, machine-readable format.

We take reasonable technical and organisational measures to protect personal data, including access controls on admin areas and encrypted connections where supported.

No online service can guarantee absolute security; please avoid sending sensitive information you do not need to share for your enquiry.

This site uses essential cookies for admin authentication sessions where applicable.

Third-party services such as Google Maps may set their own cookies or local storage when you use location features on the quote request form.

You can control cookies through your browser settings.

We may update this policy from time to time. The "Last updated" date at the top of this page shows when it was last revised.

Material changes will be reflected on this page. Continued use of the site after changes constitutes acknowledgement of the updated policy where permitted by law.